"Ron always gives me the fresh outlook I need to move my businesses forward. And plainly speaking, his presentations are not only informative and engaging, they’re just plain fun. - Britney Jones | Owner/Publisher at Wed Kansas City
THE STUFF YOU SELL IS SECOND TO THE EXPERIENCE YOU DELIVER.
"Make it so easy for customers to do business with you, they'll find it impossible to take their business elsewhere."
We are in the midst of a business homecoming where your customers are excited to reconnect with you and eager to spend their money on your products and services.
But, here's the thing. Having the best products and services on the planet is no longer enough to attract and keep the customers you want most.
If your customers don’t feel the experience of doing business with you is easily accessible, warmly accommodating, immediately accountable and genuinely appreciative---in other words if they don’t feel the "WOW!" of doing business with you, they won't hesitate to take their business elsewhere...even if it means paying more.
The Stuff You Sell Is Second To The Experience You Deliver And How It Makes Your Customers Feel.
If the experience makes your customers feel valued, special, important, wrapped in a warm fuzzy blanket of your care …your business will not only attract customers who will spend more, return more and refer more... YOU’LL NEVER COMPETE ON PRICE, AGAIN.
The Lockdown Unlocked The World!
For the past many months, the "live and in-person" stage I was accustom to speaking from became a "virtual" stage, projected to computer screens around the world. I’ve now helped countless entrepreneurs and business owners in the service and retail industries here in the United States, Canada and in over a dozen countries.
Through speaking, training and workshops, those audiences are now fluent in the international language of the high-spending, loyal, raving customers they want most.