"Ron connects with the audience and is very comfortable being himself on stage, which for those of us who know him, is a very good thing to share.” – Alan Berg CSP®, Global Speaking Fellow, Speaker, Sales Trainer, Author, Wedding Marketing Guru
Learn to speak fluent “WOW!”—the language of high-spending, loyal, raving customers.
"Ron is well known for his talent, knowledge and willingness to share which makes him a highly respected teacher from the stage." - John Goolsby, The Wedding Godfather
In today's consumer driven marketplace, businesses can no longer rely on old-school customer service for survival. They must connect emotionally with their customers through the delivery of experiences that make them feel valued, feel special and feel important.
This emotional connection is the foundation of the amazing, expectation exceeding experiences that customers crave and will have them shouting "WOW!"
I teach business owners and entrepreneurs how to speak fluent "WOW!"---
---the universal language of customers who will spend more for their product or service, will return to do business with them again and again, and will enthusiastically refer their business to family and friends who will want to do business with them as well.
Whether your next business meeting, conference or workshop is in-person or virtual. let's discuss a customer experience lesson plan for your management team, employees or business leaders that is filled with immediately actionable content and easy to implement ideas.
Your audience will leave inspired and eager to do something amazing for their business by speaking fluent "WOW!," the language of the high-spending, loyal, raving customers they want to attract most.