I’ve just earned my eSpeaker Virtual Presenter Certification. So, what does that mean to meeting or event planners? It means you can now receive the same engaging, inspiring, informative, and entertaining Customer Experience content that I’ve presented from the stage all these years, on whatever virtual platform you choose for your next business conference or[…]
My dad was one of my greatest mentors in life and in business. And, with Father’s Day here, I share a video tribute to my dad through my memories of his years as a manager of a Kansas City grocery store and the five valuable lessons I learned from him in treating customers—treating people with[…]
“You can never take day off from your culture. It takes effort every day.” – Joel Goldberg Kansas Citians know my video interview guest, Joel Goldberg, as part of the Kansas City Royals TV broadcast team since 2008. He’s also a powerful keynote speaker who speaks to businesses across the country on the principles of[…]
As the daughter of a career Air Force officer, keynote speaker and author, Lauren Schieffer, CSP, gained a profound independence and ability to adapt to changing circumstances. The lessons she learned have helped her make smart decisions and overcome adversity with humility and a sense of humor. In her upcoming book, “Colonels of Wisdom: A[…]
