March 8, 2017

Customer Experience Consulting & Coaching

Why is delivering extraordinary client/customer experiences so important? Consumers will pay more for a a product or service from businesses that provide a better experience. Let Ron Ruth show you how to design an extraordinary experience your clients will happily pay more to enjoy and enthusiastically refer to their family and friends.

Email Ron Ruth Email Ron: Ron@RonRuth.com • Text Ron Ruth Call Ron Ruth Text Or Call Ron: 816.224.4487


“Simply put, Ron rises to the occasion to aid you and your business. Every. Time. He is a fantastic trainer, generously offering his wisdom, expertise and passion to see others succeed. This is the kind of stuff that can’t be faked, and something that truly makes him one in a million!” – Christie Nordmeyer – Director of Marketing Strategy, Unique Travel Corp., the worldwide representatives of Sandals Resorts & Beaches Resorts


“Ron Ruth is dedicated to helping people raise the bar on their business. Whether you contact him through e-mail or by phone, Ron takes the time to fully understand your question and leads you to think deeply about the answer. He is a multi-dimensional thinker and an inspiration to me.” – Michael Thoma, M & T Events


Would you like to attract customers who will pay more for your wedding product or service, will return to do business with you again and again, and will enthusiastically refer your company to their family and friends?

Yes? Then you’ve come to the right place.

Recent studies show—as consumers we make more than 80% of our buying decisions based on emotion—on how we feel—and yet I see so many business owners insist on running their business logically, even when the numbers don’t add up.

Ever wonder what your customers are feeling when you fail to engage with them emotionally and treat their interaction with your business as nothing more than a transaction?

Chances are, they’re feeling detached when, instead, you could both be enjoying a mutually inspiring, connected, and thriving relationship.

If you think you’re doing all the right things: marketing, advertising, investing in a better you…and you’re still not closing customers or getting your current clientele to be the greatest advocates of your products or services, then there’s definitely a problem.

Even if you’ve got the best widget, a talented staff, and all the “things” that make your business a diamond in the rough, if your potential clients aren’t “feeling it…,” they’re just not going to buy, return or refer.

If your business is experiencing stagnation, it’s most likely because your “WOW!” customer experience delivery process has either failed or is non-existent. I can help you make the necessary adjustments to go from business stagnant to customer magnet.

You and your team will learn how to speak fluent “WOW!”—the language of high-paying customers who will also become your most loyal, raving fans. These are the customers every business wants most to attract.

You’ll learn why you need to ditch your out-dated, unemotional, transactional business model as I walk you step-by-step through the process of designing “WOW!” experiences that produce real, long-term relationships with customers who are so happy, and trusting, they’ll be itching to pay, and pay you more, for your products or services.

With repeat “WOW!” customer experiences, resourceful introductions, and referrals, your customers will be living happy, sharing the love, and continuing their relationship with you and your business long after their original purchase has been completed.


“Ron does an amazing job listening to your challenges and passionately communicating solutions. He has much wisdom to share and is truly and expert in the wedding business. He is kind and has an ability to make difficult concepts seem simple. Ask him to help you and your business. You won’t regret it!” – Josh Staley, Josh Staley Productions


“Ron has a great grasp of understanding what it takes to move a business to the next level with engaging sales approaches, creativity, and customized outcomes based on the clients.” – John Young, Publisher- Disc Jockey News


Together, we can design and develop a profitable “WOW!” customer experience delivery process your competition will envy and your customers will not only love, they’ll enthusiastically refer to others who will want to experience it for themselves.


Additional Customer Experience Consultation Details:

Who Should Enroll

Who Should Enroll

The customer experience consultations and coaching sessions are designed for all small service or retail business owners, entrepreneurs and store managers who wish to dramatically increase customer traffic, purchases and profits.

The customer experience consultations and coaching sessions are designed for all small wedding service or wedding retail business owners, entrepreneurs and store managers who wish to dramatically increase customer traffic, purchases and profits—through a “WOW!” customer experience delivery process your competition will envy and your customers will not only love, they’ll pay more to enjoy, they’ll want to experience again and they’ll enthusiastically refer to others.

Regardless of what segment of the wedding industry you represent—these customer experience consultations will help you make a huge, lasting difference in your business and the lives of your customers.


Questions? Feel free to reach out to me directly by completing the contact form on this page or through one of these convenient methods:

Email Ron Ruth Email Ron: Ron@RonRuth.com • Text Ron Ruth Call Ron Ruth Text Or Call Ron: 816.224.4487

Ron Ruth's Bio

Ron Ruth’s Bio

Like most business owners, customer experience designer, Ron Ruth, has seen consumer expectations evolve over the past four decades. Businesses can no longer rely on old-school customer service for survival. Today, businesses with an eye on success must connect emotionally with their customers through experiences that make them feel valued, special and important.

Ron has enjoyed over 45-years in business management, including 28-years as the owner of a highly successful wedding entertainment business. He’s known throughout the wedding industry for his passion and as an architect of creative and innovative processes for delivering “WOW!” customer experiences.

As an entertaining and interactive consultant, workshop facilitator and presenter, Ron demonstrates how the power of inspiration, imagination and creativity (#inspiramaginativity™) can spark a fun, collaborative and productive work environment that generates innovative and profitable solutions to businesses’ greatest challenges and can transform satisfied customers into the most loyal, raving fans.

In addition to consulting, Ron is a respected speaker who has presented to local and international audiences; including as a 5-year, featured speaker at the Wedding MBA Conference, ArmDJs, the Association of Bridal Consultants, the National Association of Catering Executives, the American Disc Jockey Association, the Wedding Marketing Expo and Mobile Beat Magazine’s Las Vegas Disc Jockey Conference (MBLV).

As a creator of lasting impressions, Ron is also a coach to entrepreneurs and wedding professionals from all segments of the wedding industry and has been a decade-long writer for Disc Jockey News and a regular, wedding education contributor for Disc Jockey News TV (DJNTV). Ron has connected with countless wedding professionals as a featured guest on wedding and DJ podcasts, web interviews and through his seminars, DVDs, workshops and speaking engagements.


Questions? Feel free to reach out to me directly by completing the contact form on this page or through one of these convenient methods:

Email Ron Ruth Email Ron: Ron@RonRuth.com • Text Ron Ruth Call Ron Ruth Text Or Call Ron: 816.224.4487

Consultation Curriculum

Consultation Curriculum

Each highly personalized, one-on-one consultation session is designed to the specific needs, wants and expectations of each individual business.

Within 24-hours of receipt of your tuition via PayPal, you’ll receive an email with a number of open consultation dates and times. Simply select the most convenient to your schedule and we’ll meet at that time via Zoom. You can download Zoom for free here.

Each highly personalized, one-on-one consultation session is designed to the specific needs, wants and expectations of the individual business.

The first, one-hour consultation session is devoted to learning as much as possible about you, your business, your customers and your goals. We’ll also take a glimpse at how you may be able to make little tweaks to the service elements you currently deliver that will make a dramatic difference in your business.

The complete course work for delivering extraordinary customer experiences averages 6-8 sessions. The pace of those sessions is determined by each enrolled participant’s needs as we explore your customer’s journey through every touch point in your business to expose opportunities to deliver new, one-of-a-kind, stand out experiences.

At the completion of the consultations and course work, you will know:

  • Valuable secrets to making emotional connections that produce customer loyalty
  • Easy to learn skills to becoming a better, active listener and engaging communicator.
  • Simple steps to differentiating your business from the competition, eliminating the need to compete on price.
  • Practical solutions for respectfully responding to and resolving a customer complaint.
  • Effective ways to measure the experience and verify that your customers are feeling the “WOW!”
  • Essential elements to mapping your client’s journey to assure uniformity in experience delivery.
  • How personalizing the client experience leads to increased sales and referrals.
  • And more.

Participant may also be asked to complete simple assignments between consultation sessions. These studies are opportunities to advance your knowledge on the topic of delivering extraordinary customer experiences and to help you more easily map out a delivery process for your business that will “Wow!” your customers.

Consultation Fees And Frequency

Consultation fees start at $150.00 per hour. Our consults will be scheduled approximately 10-days to 2-weeks apart. Of course, consideration is always given to your availability.

Consultations will also take place, face-to-face via Zoom. You can download Zoom for free here.

Rescheduling Policy

You’re welcome to reschedule a consultation. But, as a courtesy a reschedule must be requested at least 24-hours in advance or the originally scheduled hour will be checked as completed. To schedule a new time would then require an additional payment.


Questions? Feel free to reach out to me directly by completing the contact form on this page or through one of these convenient methods:

Email Ron Ruth Email Ron: Ron@RonRuth.com • Text Ron Ruth Call Ron Ruth Text Or Call Ron: 816.224.4487

Thrilled Guarantee

Thrilled Guaranteed

No Contract. No Obligation.

There are no contracts and you are under no-obligation to complete the entire customer experience curriculum beyond the first two, discounted sessions. Simply let me know you’d like to discontinue our sessions.

Absolutely Thrilled Money Back Guarantee

I’m so certain you’ll benefit greatly from our consultation sessions, I provide an “Absolutely Thrilled Money Back Guarantee.” This policy is really simple. If for any reason you do not find value or benefit in the information, resources, suggestions or advice I provide during our time together to help you move your business forward and to make a difference in the lives of your customers, I will happily refund your tuition in full. No questions asked.


Questions? Feel free to reach out to me directly by completing the contact form on this page or through one of these convenient methods:

Email Ron Ruth Email Ron: Ron@RonRuth.com • Text Ron Ruth Call Ron Ruth Text Or Call Ron: 816.224.4487


Speaking And Workshops:

If you’re ready to fire up your team, group or members or just yourself, take the next step. Let’s arrange a time suited to your schedule to discuss the ideal speaking, consulting or CX workshop program for your audience. Take the first step to giving your conference, meeting or association an electrifying spark of #inspiramaginativity™ by completing the contact form on this page or reaching out to me through one of these convenient methods:

Email Ron Ruth Email Ron: Ron@RonRuth.com • Text Ron Ruth Call Ron Ruth Text Or Call Ron: 816.224.4487

Many of my presentations are also available as learning resources on DVD.