Trust is deteriorating rapidly in our country. We have lost trust in the government, the media, major brands, our companies, and in each other. – Dr. Yoram Solomon
I had the great pleasure of speaking with author, keynote speaker and trust expert, Dr. Yoram Solomon on how business owners and salespersons of any industry can be more trusted by their customers and more trustworthy in every relationship.
Dr. Solomon is the author of The Book of Trust and 12 more books, 22 patents, more than 300 articles, and was one of the creators of Wi-Fi and USB 3.0.
Named one of the Top 40 Innovation Bloggers and one of the Top 20 Global Thought Leaders on Corporate Culture and Emerging Technologies.
He is a TEDx speaker, and was one of the first five to become a Certified Virtual Presenter. Yoram is also an adjunct professor of entrepreneurship at the Southern Methodist University.
Businesses and organizations call on Yoram’s expertise to not only teach their sales reps and executives how to be more trusted, but how to know who to trust. His lessons are based on years of original research, years of service as an elected official and as an executive, and service at the IDF 35th Airborne Brigade.
You’ll not only enjoy my conversation with Dr. Solomon, you’ll gain tremendous insight into how you can earn a higher level of trust and trustworthiness from those you lead and those they serve.
- How a trustworthy leader can increase productivity by 64%.
- How high trust generates greater productivity with less stress.
- Why 95% of customers say they are more loyal to businesses they trust.
- The 3 ways trust contributes to an innovative culture.
- Why 100% of customers will pay a higher price with businesses they trust.
- The 8 Laws of Trust
- The 6 Components of Trustworthiness
How do you instill trust in your team and customers? Please include your thoughts in the comments.
Contact Ron to speak at your upcoming event, either in-person or on-screen (virtually), or to provide a special, Customer Experience training session for you and your team – email [email protected] or call (816) 224-4487.
“Ron Ruth is a natural speaker and storyteller who excels onstage. He is so inventive in his entertaining and interactive delivery style that audiences are immediately drawn into his presentations as willing participants. Ron has always been a breeze to work with and is a speaker I know I can always count on and recommend without reservation.” – Shannon Underwood, Wedding MBA Vice President/Conference Director
“When we hired Ron as a keynote speaker and workshop trainer our goal was to find the path to the next level of service delivery for our customers. He went above and beyond the call to understand our organization and tailor his presentation and workshop specifically for our needs. – Tim Pfohl – GSA/National Shared Workplace Services