I had the pleasure of speaking with keynote speaker, Geoff Ramm.
Geoff is also the creator and author of “Celebrity Service.” C-E-L-E-B-R-I-T-Y means:
C = Consistency
E = Excitement
L = Love
E = Engagement
B = Bravado
R = Response
I = Integrity
T = Thank You
Y = You & Your Team
As a customer service and customer experience expert, he has challenged and inspired audiences across 42 countries to create award-winning ideas to outperform the competition—helping them discover gaps in their service they never knew existed.
His clients include Emirates, Warner Brothers and McDonald’s.
FORBES calls him… ‘A Game Changer’.
During our conversation we not only discuss the power of delivering “Celebrity Service” to each and every customer a business interacts with, we also focus on Geoff’s unique, engaging and entertaining storytelling skills as they relate to improving a sales presentation, a conference room presentation, a keynote speech or in marketing materials.
Stories are a valuable tool for anyone in any profession where you want or need to persuade others to your way of thinking. Geoff is a master at it.
“Don’t just tell stories. Be in every story you tell.” – Geoff Ramm.
I think you’ll find Geoff to be as delightfully engaging and inspiring during our one-on-one discussion as he is on stage in the presence of thousands of audience members.
Now, watch Geoff’s finesse at storytelling in front of an audience..
As always, I welcome your questions and feedback in the comments. Feel free to reach out to me through the email address that follows.
Enroll In The Inspiramaginativity Institute: Where Business Owners Master The Language of “WOW!”
Ron Ruth is the founder of the Inspiramaginativity™ Institute, where entrepreneurs celebrate innovative customer experience design and delivery through a blend of inspiration, imagination and creativity.
Ron also serves as the institute’s Director of Customer Experience Studies, teaching business owners, just like you, how to speak fluent “WOW!”—the language of customers who will spend more for your product or service, will return to do business with you again and again and will enthusiastically refer your business to family and friends will want to do business with you, as well.
Quit Competing On Price! Attract The Customers You Want Most!
Become an alumni of the Inspiramaginativity™ Institute by enrolling today in a complimentary, one-hour, one-on-one customer experience design and delivery class with Ron. You’ll learn how to stand out in a crowded market place so you never have to compete on price while attracting more of the customers you want most to your business. There’s no obligation to continue beyond the first session, but chances are—you’ll want to.
This article authored by: Ron Ruth | Keynote Speaker, Customer Experience Design Consultant & Coach, Founder of the Inspiramaginativity™ Institute.
Ron is the author of “How To Speak Fluent “WOW!”—The Language of High-Spending, Loyal, Raving Customers.”
Contact Ron to speak at your upcoming event or to provide a special, Customer Experience training session for you and your team – email [email protected] or call (816) 224-4487.
“Ron Ruth is a natural speaker and storyteller who excels onstage. He is so inventive in his entertaining and interactive delivery style that audiences are immediately drawn into his presentations as willing participants. Ron has always been a breeze to work with and is a speaker I know I can always count on and recommend without reservation.” – Shannon Underwood, Wedding MBA Vice President/Conference Director
“When we hired Ron as a keynote speaker and workshop trainer our goal was to find the path to the next level of service delivery for our customers. He went above and beyond the call to understand our organization and tailor his presentation and workshop specifically for our needs. – Tim Pfohl – GSA/National Shared Workplace Services