“WOW!” Customer Experiences Create Strong, Emotional Connections.
The quality of the products or services you provide are extremely important, but their value is on equal footing to the connection you make with your customers.
That connection drives their loyalty and advocacy and is directly proportionate to how they feel about the experience of doing business with you and your brand—now and in the future.
That’s why successful corporations like Zappos, Disney, Apple, Virgin Airlines, Starbucks and Amazon—just to name a few—focus so heavily on delivering an amazing, wow customer experience.
They know their customers will reward them through their return business and referrals for years and years to come.
Your business can enjoy the same success when you and your team know how to speak the customer’s language of “WOW!”
Become An Alumni Of The Inspiramaginativity Institute.
Ron Ruth is the founder of the Inspiramaginativity™ Institute, where entrepreneurs celebrate innovative customer experience design and delivery through a blend of inspiration, imagination and creativity.
Ron also serves as the institute’s Director of Customer Experience Studies, teaching business owners, just like you, how to speak fluent “WOW!”—the language of customers who will spend more for your product or service, will return to do business with you again and again and will enthusiastically refer your business to family and friends will want to do business with you, as well.
Quit Competing On Price! Attract The Customers You Want Most!
Become an alumni of the Inspiramaginativity™ Institute by enrolling today in a complimentary, one-hour, one-on-one customer experience design and delivery class with Ron. You’ll learn how to stand out in a crowded market place so you never have to compete on price while attracting more of the customers you want most to your business. There’s no obligation to continue beyond the first session, but chances are—you’ll want to.
As always, I welcome your questions and feedback in the comments. Feel free to reach out to me through the email address that follows.
This article authored by: Ron Ruth | Keynote Speaker, Customer Experience Design Consultant & Coach, Founder of the Inspiramaginativity™ Institute.
Ron is the author of “How To Speak Fluent “WOW!”—The Language of High-Spending, Loyal, Raving Customers.”
Contact Ron to speak at your upcoming event or to provide a special, Customer Experience training session for you and your team – email [email protected] or call (816) 224-4487.
“Ron Ruth is a natural speaker and storyteller who excels onstage. He is so inventive in his entertaining and interactive delivery style that audiences are immediately drawn into his presentations as willing participants. Ron has always been a breeze to work with and is a speaker I know I can always count on and recommend without reservation.” – Shannon Underwood, Wedding MBA Vice President/Conference Director
“Ron Ruth’s fun and entertaining presentations will engage your imagination and take you on a playful journey outside your comfort zone to explore the limitless innovative possibilities that can dramatically improve your passion for what you do and increase demand for your services.- Peter Merry, Speaker, Author, Business Coach