I’m heading to Orlando, Florida on Tuesday, February 12th, 2019, to be the keynote speaker at the one-day stop of the ArmDJs conference. I’m also excited to deliver my brand new presentation “How To Speak Fluent “WOW!” – The Language of the High-Paying, Loyal, Raving Customers You Want to Work With Most.“
Much has been taught about the sales process and how to persuade customers to sign on the “bottom line.” The more important lesson that is often lacking, however, is—how to deliver the type of experience your customers expect and demand once they’ve committed to you and your service or product. It is no longer enough for any business to rely solely on the delivery of basic customer service to build a loyal customer base. Customers want and expect an extraordinary “WOW!” experience, as well.
During My Presentation, Attendees Will Learn:
- Why customers will pay more for a product or service from businesses that provide a better experience
- Valuable secrets to making emotional connections that produce customer loyalty
- Simple steps to differentiating your business from the competition, eliminating the need to compete on price.
- How personalizing the client experience leads to increased sales, referrals and profits.
- And more.
The ArmDJs Conference registration is ONLY $49 for a limited time and will take place from 8:00 a.m. to 6:00 p.m. The finale to the day includes a fun “Meat & Greet” sponsored by Promo Only.
It all takes place at:
Imperial Design Hall
517 South Lake Destiny Drive
Orlando, FL 32810
Stick around after the conference for my new customer experience workshop.
Since you’ll be in Orlando anyway, hang around an extra day for my hands-on customer experience tutorial workshop “How To Speak Fluent “WOW!”—the language of customers who will pay more for your products or services, will want to return to do business with you again and again and will enthusiastically refer your business to their family and friends who will also want to do business with you.
If the idea of making more money excites you—then join me on Wednesday, February 13th from 8:30 a.m. to 12:30 p.m. at Imperial Design Hall, the same location of the ArmDJs – Orlando Conference.
The “WOW!” customer experience workshop is designed for DJs and other small wedding service or wedding retail business owners, entrepreneurs and store managers who wish to dramatically increase customer traffic, purchases and profits—through a “WOW!” customer experience delivery process your competition will envy and your customers will not only love, they’ll pay more to enjoy, they’ll want to experience again and they’ll enthusiastically refer to others.
Regardless of what segment of the wedding industry you represent—this workshop will help you make a huge, lasting difference in your business and the lives of your customers. You’ll Learn:
- Valuable secrets to making emotional connections that produce customer loyalty
- Easy to learn skills to becoming a better, active listener and engaging communicator.
- Simple steps to differentiating your business from the competition, eliminating the need to compete on price.
- Effective ways to measure the experience and verify that your customers are feeling the “WOW!”
- Essential elements to mapping your client’s journey to assure uniformity in experience delivery.
- How personalizing the customer experience leads to increased sales and referrals.
Registration is only $100 in advance and $125 at the door. Enrollment is limited to 10 students.
This article authored by: Ron Ruth | Keynote Speaker, Customer Experience Design Consultant & Coach, Founder of the #Inspiramaginativity Institute.
Learn to speak fluent “WOW!”—the language of high-paying customers who will also become your most loyal, raving fans. Contact Ron to speak at your upcoming event or to provide a special, Customer Experience training session for you and your team – email [email protected] or call (816) 224-4487.
“Ron is a fun and informative presenter who engages audiences with demonstrations of #Inspiramaginativity—a blending of inspiration, imagination and creativity— and a powerful tool for sparking innovative solutions to the greatest business challenges and for transforming satisfied customers into loyal, raving fans.” – Rick Brewer, WeddingBusinessMarketing.com
“Ron Ruth has been an industry advocate and trainer for small business owners with our training team for nearly 10 years. Ron has shown a great grasp of understanding what it takes to move a business to the next level with engaging sales approaches, creativity, and customized outcomes based on the clients. ” – John Young, Publisher, Disc Jockey News