To Be A Champion In Business, Think Like A Champion

To Be A Business Champion, Think Like A Champion

I recently had the pleasure of speaking with Chukky Okobi, keynote speaker, business success coach and master practioner of Neuro Linguistic Programming on “Ron Ruth Presents…” for Disc Jockey News & DJNTV  Chukky has enjoyed a tremendous amount of success at the highest levels. In his football career he won championships at the collegiate and[…]

Five Best Times To Thank Your Customers

We’re all taught at a very young age the importance of being polite and saying, “thank you,” when someone has done something nice for us. That acknowledgement of gratitude becomes one of the first habits we learn as kids. Yet in business, saying “thank you” is so often forgotten or undervalued.   My wife, Deb,[…]

customer experience: one style does not suit all

Customer Experiences: One Style Does Not Suit All

A few weeks ago, I received an invitation from the Lee Jeans’ world headquarters in Kansas City to be a part of a focus group. It was a small group of about eight guys, varying in age from mid-twenties to mid-sixties, and we were asked to give our opinion on a new line of men’s[…]

You-Play-To-Win-The-Game-Header

Are You Playing To Win The Game In Your Business?

“What Were You Thinking?” At the conclusion of practically every game in professional sports, you see and hear players, managers and coaches who have been thrown into the often contentious coliseum of the press corps to answer sometimes difficult questions regarding their level of play, game day decisions and on-the-field mistakes. Although we’ve all witnessed[…]