Shep Hyken "I'll Be Back"

Deliver Amazing Customer Experiences Or Be “Terminated”

Join me in celebrating the September, 2021, release of the book “I’ll Be Back“ in my one-on-one interview with the New York Times and Wall Street Journal best selling author, customer service and experience expert and award-winning keynote speaker…Shep Hyken. “I’ll Be Back” is Shep’s 8th book on the delivery of customer service and customer[…]

Andrew Davis Discusses The Referable Speaker

The Formula To Becoming A Referable Speaker.

“If you’re not generating stage side leads, you’re not delivering a referable speech.” – The Referable Speaker Whether you are a well-seasoned professional, a novice speaker or someone just thinking about jumping into the speaking profession, you don’t want to miss my interview with bestselling author and world-renowned keynote speaker, Andrew Davis. We talk about[…]

Differentiation vs. Competitive Advantage. There Is A Difference.

“Differentiation” is what opens the door for you to enter the market. “Competitive Advantage” is what closes the door behind you and prevents your competitors from entering the market. – Dr. Yoram Solomon Author, keynote speaker, trust expert and master storyteller, Dr. Yoram Solomon (https://YoramSolomon.com) is one of the most entertaining and knowledgeable guests I’ve[…]

Colonel's-Daughter-Colonels-Of-Wisdom-Lauren-Schieffer

“Colonels Of Wisdom” from the Colonel’s Daughter, Author Lauren Schieffer

As the daughter of a career Air Force officer, keynote speaker and author, Lauren Schieffer, CSP, gained a profound independence and ability to adapt to changing circumstances. The lessons she learned have helped her make smart decisions and overcome adversity with humility and a sense of humor. In her upcoming book, “Colonels of Wisdom: A[…]

Matt Ward -More Word Of Mouth Referrals

How To Get More Customers Through Word Of Mouth Referrals

“Sometimes it’s doing something small for someone that really makes a big impact!” – Matt Ward Not long ago, I got to spend some time with author and keynote speaker, Matt Ward, from Breakthrough-Champion.com on my show, “Ron Ruth Presents…,” for  Disc Jockey News-TV. We had such a great conversation about his book, “More…Word Of Mouth Referrals,[…]

Wedding Professionals: Help First Responders And Be Featured In A New Book!

You’re Invited To Be Featured In A New Book And Video Series

You’re invited to be featured in a new book and video series, “How To Speak Fluent ‘WOW!’: The Language Of High-Spending, Loyal, Raving Customers.” This unique project will be a collection of easy to learn lessons about how wedding and event professionals can consistently attract more of the customers they want most to their business[…]

Wedding Sales Advice From Sales Guru Alan Berg

Wedding Sales Advice From Sales Guru Alan Berg

Few people know that I have my very own, video live-stream program on Disc Jockey News TV on the last Tuesday of each month at 7:00 p.m.(Central). It’s a fairly new program called “Ron Ruth Presents…” and, even though it is on a DJ YouTube channel, I like interviewing guests from all across the business[…]