Five Best Times To Thank Your Customers

We’re all taught at a very young age the importance of being polite and saying, “thank you,” when someone has done something nice for us. That acknowledgement of gratitude becomes one of the first habits we learn as kids. Yet in business, saying “thank you” is so often forgotten or undervalued.   My wife, Deb,[…]

ICYMI Voters Approve Law To Fire You

ICYMI: Voters Approve Law To Fire Service Providers

In case you missed it, during this past mid-term election cycle in November, 2018, voters overwhelmingly approved a law that will affect service providers across the country. In a nutshell the new referendum that takes affect at the end of this year gives consumers the ability to terminate or void a service provider’s contract if[…]

Company Culture Leaders Lead The Way

Company Culture | Leaders Lead The Way

A friend of mine told me a story about his wife and their 3-year old daughter, Emily, grocery shopping. As the story goes, Emily was riding in the kid seat of the cart that her mom was pushing. As they rounded the end of one aisle to make their way up another, Emily’s mom narrowly[…]