Creative Partners

Delivering “WOW!” Customer Experiences | Be A Creative Partner

Welcome to another lesson in “How To Speak Fluent “WOW!,” the language of the high-spending, loyal, raving customers you want to attract to your business. Although as consumers we never say it out loud, we typically gravitate towards companies that provide solutions to our problems, towards individuals we trust and businesses that share in our[…]

Christmas In July 2019 Page Head

Hot Christmas In July “WOW!” CX Offer

Email Ron: •  Text Or Call Ron: 816.224.4487 Now is The Time To Learn To Speak Fluent “WOW!” With the holidays just around the corner, now is the best time to learn  to speak fluent “WOW!” the language of the high-paying, loyal, raving customers you want to attract to your business. It’s a fact –[…]

needs vs wants

The Difference Between Customer Needs vs. Wants

Last week I decided the time had come for me to upgrade my iPhone SE to a newer model. Yes. I know. The iPhone SE is like owning a fossil today. But, the difference between me as a consumer and so many others who want the latest technology regardless of cost is that I always[…]

customer experience: one style does not suit all

Customer Experiences: One Style Does Not Suit All

A few weeks ago, I received an invitation from the Lee Jeans’ world headquarters in Kansas City to be a part of a focus group. It was a small group of about eight guys, varying in age from mid-twenties to mid-sixties, and we were asked to give our opinion on a new line of men’s[…]

The Customer Journey: A GoDaddy Story

The Customer Journey: A GoDaddy Story

What? There’s No Such Thing As Unicorns? Just when you thought you and your business are the next best thing to sliced bread and that your universe of customers will love you until the end of time—-Bain & Company, one of the world’s leading management consulting firms, conducted a survey with stats to remind you that there[…]