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You’re Invited To Be Featured In A New Book

You’re invited to be featured in a new book, “How To Speak Fluent ‘WOW!’: The Language Of High-Spending, Loyal, Raving Customers.” This unique project will be a collection of easy to learn lessons about how wedding and event professionals can consistently attract more of the customers they want most to their business through the delivery[…]

3 Lessons In Relationship Building From Your Hair Stylist

How many years have you been going to the same hair stylist? 1 year? 5 years? 10 years? If you’ve been going to the same stylist for 3 years or longer, allow me to ask—why? In all likelihood, it’s not just because they know your hair style preference. Yes. That is important. But its not[…]

Creative Partners

Delivering “WOW!” Customer Experiences | Be A Creative Partner

As consumers, we gravitate towards companies that provide solutions to our problems, towards individuals we trust and businesses that share in our core values and belief system. Equally important, we choose businesses that make us feel special, like we are more than just dollar signs that feed their bottom line. That’s why it’s not enough[…]

Learn How To Speak Fluent WOW! (ArmDJs Blog)

Learn How To Speak Fluent “WOW!” At ArmDJs 12

  I’m taking the Inspiramaginativity Institute on the road this summer and will be speaking at ArmDJs 12 in Gatlinburg, TN, on June 18th & 19th, 2019. I’ll be delivering my brand new presentation “How To Speak Fluent “WOW!” – The Language of the High-Paying, Loyal, Raving Customers You Want to Work With Most.“ Much has[…]

Kansas City Royals Kauffman Stadium

Kansas City Royals “WOW!” Their Fans

Last Thursday, March 28th, was the earliest opening day on record for the Kansas City Royals baseball club. It was also one of the coldest and wettest openers that I can remember as a KC native and Royals fan. As a matter of fact, the rain kept the Royals and their opponents, the Chicago White[…]

Join Me In Orlando, FL, For the ArmDJs Conference Tour

I’m heading to Orlando, Florida on Tuesday, February 12th, 2019, to be the keynote speaker at the one-day stop of the ArmDJs conference. I’m also excited to deliver my brand new presentation “How To Speak Fluent “WOW!” – The Language of the High-Paying, Loyal, Raving Customers You Want to Work With Most.“ Much has been taught[…]

5 Ways To Deliver WOW Experiences That Breeds Brand Love

5 Ways To Deliver “WOW!” Customer Experiences That Breeds Brand Love

L-O-V-E. Countless songs, poetry, books, plays and movies have been written about love. And why not? Love is universal. And, as humans our want and need to be loved is just as strong as our need to love others. Love is rewarding. It’s comforting. It makes us feel valued, special, important and happy. Although it[…]