How To Speak Fluent Wow - Customer Experiences Focus On Details

How To Speak Fluent “WOW!” | Customer Experiences Focus On Details

I had a very early morning, first-time doctor appointment recently inside the KU Med hospital that sits in the middle of a massive campus of medical office buildings in mid-town Kansas City, MO. When I entered the building closest to where I parked, I asked at the information desk if I was headed in the[…]

How To Speak Fluent WOW!---Respect That Customers Are Human Too

How To Speak Fluent “WOW!” | Respect That Customers Are Human, Too.

WATCH: From the Inspiramaginativity™ Institute, another bite size business lesson on How To Speak Fluent “WOW!”—the language of high-spending, loyal, raving customers. “WOW!” Customer Experiences Respect That Customers Are Human, Too. As humans, we tend to gravitate towards other humans who genuinely have our best interest at heart. That type of relationship makes us feel[…]

How To Speak Fluent WOW - The Bar For Delivering WOW Experiences Has Been Raised

How To Speak Fluent “WOW!” | The Customer Experience Bar Has Been Raised

WATCH: From the Inspiramaginativity™ Institute, another bite size business lesson on How To Speak Fluent “WOW!”—the language of high-spending, loyal, raving customers. The Bar For Delivering “WOW!” Customer Experiences Has Been Raised. A business forecast study from a couple years ago predicted that in 2019, over 50% of businesses will invest more money into delivering[…]

Matt Ward -More Word Of Mouth Referrals

How To Get More Customers Through Word Of Mouth Referrals

“Sometimes it’s doing something small for someone that really makes a big impact!” – Matt Ward Not long ago, I got to spend some time with author and keynote speaker, Matt Ward, from Breakthrough-Champion.com on my show, “Ron Ruth Presents…,” for  Disc Jockey News-TV. We had such a great conversation about his book, “More…Word Of Mouth Referrals,[…]

How To WOW Header

You’re Invited To Be Featured In A New Book

You’re invited to be featured in a new book, “How To Speak Fluent ‘WOW!’: The Language Of High-Spending, Loyal, Raving Customers.” This unique project will be a collection of easy to learn lessons about how wedding and event professionals can consistently attract more of the customers they want most to their business through the delivery[…]

3 Lessons In Relationship Building From Your Hair Stylist

How many years have you been going to the same hair stylist? 1 year? 5 years? 10 years? If you’ve been going to the same stylist for 3 years or longer, allow me to ask—why? In all likelihood, it’s not just because they know your hair style preference. Yes. That is important. But its not[…]

Creative Partners

Delivering “WOW!” Customer Experiences | Be A Creative Partner

As consumers, we gravitate towards companies that provide solutions to our problems, towards individuals we trust and businesses that share in our core values and belief system. Equally important, we choose businesses that make us feel special, like we are more than just dollar signs that feed their bottom line. That’s why it’s not enough[…]

Learn How To Speak Fluent WOW! (ArmDJs Blog)

Learn How To Speak Fluent “WOW!” At ArmDJs 12

  I’m taking the Inspiramaginativity Institute on the road this summer and will be speaking at ArmDJs 12 in Gatlinburg, TN, on June 18th & 19th, 2019. I’ll be delivering my brand new presentation “How To Speak Fluent “WOW!” – The Language of the High-Paying, Loyal, Raving Customers You Want to Work With Most.“ Much has[…]

Kansas City Royals Kauffman Stadium

Kansas City Royals “WOW!” Their Fans

Last Thursday, March 28th, was the earliest opening day on record for the Kansas City Royals baseball club. It was also one of the coldest and wettest openers that I can remember as a KC native and Royals fan. As a matter of fact, the rain kept the Royals and their opponents, the Chicago White[…]

Join Me In Orlando, FL, For the ArmDJs Conference Tour

I’m heading to Orlando, Florida on Tuesday, February 12th, 2019, to be the keynote speaker at the one-day stop of the ArmDJs conference. I’m also excited to deliver my brand new presentation “How To Speak Fluent “WOW!” – The Language of the High-Paying, Loyal, Raving Customers You Want to Work With Most.“ Much has been taught[…]