Email Ron: [email protected] • Text Or Call Ron: 816.224.4487 Now is The Time To Learn To Speak Fluent “WOW!” With the holidays just around the corner, now is the best time to learn to speak fluent “WOW!” the language of the high-paying, loyal, raving customers you want to attract to your business. It’s a fact –[…]
Second In A Series Of Holiday Customer Experience Tales: My second tale of “Naughty Or Nice Holiday Customer Experiences” encountered during my holiday shopping excursions includes a #CustomerExperience that is the first to make it onto the “Nice List.” An easy gift purchase I make for my wife each Christmas is at Bath & Body[…]
First In A Series Of Holiday Customer Experience Tales: Like so many others during this holiday season, I’ve been spending a ton of time in a variety of retail stores while gift shopping for friends and family. During the course of those shopping excursions I’ve encountered both very good and very bad customer experiences. And[…]
I love all the fun and festivities that accompanies the holiday season; time with family and friends and, of course, all of the gifts. The one thing I dread the most each Christmas, though, is shopping for my wife, Debbie. Don’t get me wrong. I love her very much. But, I also know that the[…]
